We won Outstanding Contribution Award as well as Contractor Of The Year 2017 from The RAC at an awards ceremony held at The Royal Automobile Club in Pall Mall, London.
It was fantastic to receive recognition for the hard work of our Control Team, Recovery Drivers and Technicians.
“RS are incredibly reliable, very professional and a real pleasure to work with. Despite commercial recovery being complicated at times they always work to a high standard. I would love to replicate the drive and enthusiasm of RS across our Network.” – The RAC
Also, a big thank you to our customers for helping us to constantly improve our service that we’re then able to apply across the business.
On the 3rd January 2018, RS Recovery were called late in the afternoon to attend a major incident involving an fully loaded HGV on the M5. A HGV was overturned and been on fire, which devastated the entire vehicle. Prior to our arrival, the emergency services had put out the fire and once it had cleared, it was apparent that there was no remains of the vehicle apart form the steel structures and debris.
We executed a plan in agreement with Highways England to ensure the motorway was able to be opened the following morning, with enough time for the highways services to undertake necessary roadworks.
Due to the condition of the HGV it was a thoughtful and time-consuming job that involved removing amounts of debris and cutting large sections of the vehicle. We employed the help of a specialist grab hire company to clear the debris and gain access to the vehicle. Once the majority of the burnt debris was cleared, the tractor unit was split from the trailer and loaded on to a low loader. As the trailer was a double deck, sections of it needed to be disassembled and cut to ensure it could be safely transported away from the scene. Once this was complete, it was lifted by 2 of our vehicles and loaded on to another waiting low loader.
Once placed on to the low loader, the sections of the trailer were secured and the load was escorted back to our base.
We understand the driver was pulled out by a member of the public and taken to hospital as a precaution.
Link to the Facebook post
RS Recovery will be attending the Great North West Truck show on 15th and 16th July at the Etihad Campus in Manchester. The event is a charity fund-raiser for The Royal Manchester Children’s Hospital charity. We’ll be attending with a few of our vehicles for display. Come and join us, for what will be a great weekend for a fantastic cause.
For more info visit: https://www.facebook.com/G.N.W.T.S/
The equipment is from Boniface Engineering in Thetford. We went for the Recoverer Trident with Side-winders (which you can see extended out from the side of the vehicle). We already had a similar specification vehicle on the fleet but with a 3-axle chassis, so we knew what to expect. The side-winders add great winching capability and stability to the truck when towing heavy loads. It’s the first time we’ve gone for a 4-axle chassis and we can now see why it is so popular among other operators. The additional axle adds better steering and braking which is critical in certain scenarios.