In response to the recent challenges presented by the COVID-19 virus, RS Recovery would like to offer reassurances that customer service levels are being kept to the highest standards 24 hours a day. We have put provisions in place to continue with business as usual whilst protecting the Health and Safety of staff, network contractors and customers.
We’re hugely proud to work around the clock to support the Transport industry and we would like to extend our assistance, to all customers and key working companies during these unprecedented times.
Many thanks to our customers for their continued support. As ever, please do not hesitate to call if you have any questions.
RS Recovery Ltd
A new 2018 Mercedes Sprinter has been added to the mobile service van fleet. Based out of Basingstoke, it will serve the South East and London regions for all truck and trailer breakdowns. Fully equipped to deal with common faults to the more complicated ABS/EBS faults, it’s a great addition to the company.
Once again, the van has been be kitted out with racking, from the top team at Van Racking Solutions, with the external touches provided by Jimbars of Carlisle and Whelen light bars from Woodway Engineering.
We had the pleasure to assist the West Midlands Emergency services by recovering a bus into place on the A38 Aston Express Way in Birmingham. An exercise was undertaken throughout the night and coordinated with a number of agencies to simulate a major road traffic incident. National Express West Midlands who’d provided the bus, asked us to deliver it and put it place with a number of special requirements so that it was as realistic as possible.
We were glad to have been involved in such an exercise and its importance for continually improving the emergency services. A short video on the West Midlands Fire Service can be viewed below.
The equipment is from Boniface Engineering in Thetford. We went for the Recoverer Trident with Side-winders (which you can see extended out from the side of the vehicle). We already had a similar specification vehicle on the fleet but with a 3-axle chassis, so we knew what to expect. The side-winders add great winching capability and stability to the truck when towing heavy loads. It’s the first time we’ve gone for a 4-axle chassis and we can now see why it is so popular among other operators. The additional axle adds better steering and braking which is critical in certain scenarios.