From Slide Bed to IVR Trainer: Michael’s Journey with RS Recovery

At RS Recovery, we pride ourselves on fostering home-grown talent, supporting professional growth and recognising the dedication of our team. Meet Michael, our in house IVR Trainer at RS Recovery, whose journey with us is a testament to commitment, skill and continuous development.

Michael began his journey at RS Recovery several years ago, starting out behind the wheel of a slide bed vehicle. From day one, he demonstrated a strong work ethic, reliability and a natural aptitude for the demands of vehicle recovery. It wasn’t long before his potential stood out and he soon progressed into the challenging world of heavy recovery – a role that requires not only technical skill but calmness under pressure and a thorough understanding of complex recovery operations.

Eager to expand his capabilities even further, Michael took the initiative to gain his incident manager qualifications, positioning himself as a key player in coordinating and managing complex recovery incidents on the roadside and beyond.

Now, we’re incredibly proud to announce that Michael has taken on a new and important position within the RS Recovery team: our in-house IVR (Institute of Vehicle Recovery) Trainer. In this role, he is responsible for sharing his extensive experience and expertise with the next generation of recovery operators – ensuring our high standards are passed on and upheld across the team.

Michael’s progression through the ranks is not just a personal achievement but a reflection of our commitment at RS Recovery to invest in our people. His journey embodies what’s possible when dedication meets opportunity.

Well done, Michael!