-“RS have supported me in gaining my Class 1 license which is a huge step forward in my career.”
Ben started his career as a working on heavy plant equipment before moving on to a maintenance role for a large fleet operator where he found his passion for HGV work. He delved into the world of roadside breakdown gaining experience with lifting deck trailers, tail lifts and more before joining us at RS.
What’s the most common job you’re called out for?
“Diagnostics because I’ve trained on various systems such as Haldex, Wabco, Jaltest. Having access to the best kit means we can get the job done efficiently and keep up with industry standards”.
Favourite job to attend?
“Since joining RS, I’ve had more opportunities to take part in major incident work as a roadside tech, including rollovers, something I’d never done before. They have became one of my favourite jobs to go to!”
What’s the most valuable skill you’ve learned on the job?
“Communication. It plays a big part, anything from communicating with the office to calling parts suppliers and customers.”
What keeps you motivated?
“I’d say the chance to do more beyond my main role. I’ve trained new starters, earned my Class 1 license, and learned recovery skills — the opportunities here just keep growing.”
✅ We actively invest in our team, providing hands-on training and the latest technology so they can thrive in their roles.
To find out more about breakdown assistance or recovery services click here.
Since joining RS, he’s completed 
Most common breakdowns: Faulty lights, ABS issues, engine or exhaust faults.
Biggest lesson learned: “Good communication – with control, customers and suppliers – goes a long way.”
Favourite jobs? “The ones that test your brain and teach you something new.”
