Apprentice to Expert!

🔧 Meet Adam, HGV Roadside Technician!

Roadside Tech - Adam
He started out with his first job as an apprentice at a main dealer, where he spent 18 years developing his skills through hands-on work and in-house training. Adam built a strong foundation in diagnostics, inspections and advanced fault-finding and after a stint at a local family-run business working across a range of vehicles and trailers, he joined us at RS Recovery in 2024.
“What I enjoy most? No two days are ever the same. One minute I’m at a depot diagnosing a generator that won’t start, the next I’m on the motorway with a trailer that’s locked up. I love thinking on my feet – especially when it’s an electrical issue that really makes me dig deep.”
We asked him what keeps him motivated. His answer – “The love for the job, the constant challenge and that feeling when you get something sorted. That’s what it’s all about.”
💡 Since joining RS, he’s completed IVR Levels 1, 2, 3, and 27 for roadside safety, plus his IMI in heavy EV/hybrid vehicles.
⚡Most common breakdowns: Faulty lights, ABS issues, engine or exhaust faults.
🧠Biggest lesson learned: “Good communication – with control, customers and suppliers – goes a long way.”
🛠 Favourite jobs? “The ones that test your brain and teach you something new.”
Not your average 9-5? That’s right. “When you’re on call, the day ends when the job does. But I wouldn’t trade it for anything.”
At RS Recovery, we believe in empowering our technicians with the tools, training and support they need to thrive – we know a great team keeps our customers moving.
For Roadside Technician vacancies search ‘RS Recovery Ltd’ on Indeed or email recruitment@rs-recovery.com.

Staff Spotlight: Abbie goes to Eindhoven with DAF!

Courtesy of Adams Morey Southampton (DAF Trucks), Abbie, who oversees our South division, recently had the incredible opportunity to visit Eindhoven.

This recognition is well-deserved and highlights Abbie’s exceptional contributions to our company.

The 3 day trip included a day at the Zolder truck racing event and an exclusive tour of the DAF Factory and Museum.


Behind the Scenes at the DAF Factory

Ahead of the excitement of the races, the visit started with an exclusive tour of the DAF factory in Eindhoven. This experience offered a glimpse into the meticulous process of truck manufacturing. Abbie saw the production line in action, assembly of components and witnessed a completed unit driving off the line.

Following the factory tour, the group visited the DAF Museum. The Museum showcases their rich history and the diverse range of vehicles that they have manufactured over the years.

 

 

 

A Day at the Races

The Zolder truck racing event is a highlight in the truck racing calendar and Abbie was right there in the thick of the action. The event not only provided thrilling entertainment, but also highlighted the impressive engineering and performance capabilities of the trucks.
Much more than an exciting day out, the trip was a testament to the partnership between our company and DAF Trucks.

Witnessing the dedication and innovation that goes into every truck, gave us deeper appreciation for the vehicles that we work with daily. This experience will undoubtedly enhance our service, as we bring back valuable insights and a renewed passion.

 

We are grateful to Adams Morey for this experience and huge shout out to Abbie for your hard work and dedication!


Keep up with us on social media for more behind the scenes at RS Recovery.

SafeContractor Accreditation

Following an annual audit, RS Recovery has been recognised for maintaining a safe working environment and compliance with industry regulations. This accreditation ensures that we not only meet but exceed the highest standards in our operations.

 

SafeContractor Accreditation

 

What does this mean for you?

 

Enhanced Safety: Our commitment to health and safety ensures that all jobs are carried out with utmost care, minimising risks and ensuring a safe working environment.

Quality Assurance: The SafeContractor Accreditation is a mark of quality, providing you with confidence that you are partnering with a company that values and adheres to industry-leading standards.

Reliability: This accreditation reinforces our reliability and dedication to delivering outstanding results whilst prioritising safety and compliance.


If you’re interested in learning how we can support your fleet and minimise downtime, click here or call 0121 522 2076 for more information.


 

New Telephony System

We have recently invested in a new telephone system, engineered to optimize call routing leading to noticeably reduced wait times when you need us most.

The system ensures your calls are efficiently directed to the appropriate teams; rear leaf spring snapped on your loaded 8-wheeler? Our Head Office team will take care of it. Tractor unit broken down in Inverness and you need it back in the Midlands? Not to worry, our dedicated Dispatch team will have one of our vetted and trusted subcontractors out to you and remain on hand to keep you updated from start to finish.

In short, whilst first-class service has always been our number one priority; the new system (along with our control team, of course) ensures you will experience seamless handling of your breakdowns and hassle-free support from the side of the road until your vehicle is back to base.

For vehicle breakdowns and roadside assistance, call our Control Team on 0121 522 2076.