From Slide Bed to IVR Trainer

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From Slide Bed to IVR Trainer: Michael’s Journey with RS Recovery

At RS Recovery, we pride ourselves on fostering home-grown talent, supporting professional growth and recognising the dedication of our team. Meet Michael, our in house IVR Trainer at RS Recovery, whose journey with us is a testament to commitment, skill and continuous development.

Michael began his journey at RS Recovery several years ago, starting out behind the wheel of a slide bed vehicle. From day one, he demonstrated a strong work ethic, reliability and a natural aptitude for the demands of vehicle recovery. It wasn’t long before his potential stood out and he soon progressed into the challenging world of heavy recovery – a role that requires not only technical skill but calmness under pressure and a thorough understanding of complex recovery operations.

Eager to expand his capabilities even further, Michael took the initiative to gain his incident manager qualifications, positioning himself as a key player in coordinating and managing complex recovery incidents on the roadside and beyond.

Now, we’re incredibly proud to announce that Michael has taken on a new and important position within the RS Recovery team: our in-house IVR (Institute of Vehicle Recovery) Trainer. In this role, he is responsible for sharing his extensive experience and expertise with the next generation of recovery operators – ensuring our high standards are passed on and upheld across the team.

Michael’s progression through the ranks is not just a personal achievement but a reflection of our commitment at RS Recovery to invest in our people. His journey embodies what’s possible when dedication meets opportunity.

Well done, Michael!

SafeContractor Accreditation

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Following an annual audit, RS Recovery has been recognised for maintaining a safe working environment and compliance with industry regulations. This accreditation ensures that we not only meet but exceed the highest standards in our operations.

 

SafeContractor Accreditation

 

What does this mean for you?

 

Enhanced Safety: Our commitment to health and safety ensures that all jobs are carried out with utmost care, minimising risks and ensuring a safe working environment.

Quality Assurance: The SafeContractor Accreditation is a mark of quality, providing you with confidence that you are partnering with a company that values and adheres to industry-leading standards.

Reliability: This accreditation reinforces our reliability and dedication to delivering outstanding results whilst prioritising safety and compliance.

If you’re interested in learning how we can support your fleet and minimise downtime, click here or call 0121 522 2076 for more information.

 

London Compliant

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RS Recovery are constantly working to ensure our fleet has the capabilities and compliance to meet our customer demands.  With the help of Centrad – Multi Award Winners in Vehicle CCTV & Telematics Solutions we have been able to ensure our fleet has the ability to travel into Greater London as part of the Direct Vision Standard.

 

 

 

Call a member of our team to find out more about our nationwide vehicle breakdown assistance services – Tel: 0121 522 2076

 

Named the Commercial Motor Breakdown and Recovery Operator of the Year for consecutive years & with over 21 years of being in business, RS Recovery has the expertise needed to deal with all types of vehicles, including cars, vans, HGVs and trailers. Plus, we can provide specialist assistance for truck and trailer faults that require diagnostics, moving deck and tail lift faults, tyres and hydraulic problems.

Versatility added to the fleet

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daf recovery falkom

RS Recovery have taken delivery of a new DAF CF designed and manufactured by Falkom B.V. in the Netherlands. The vehicle returned to the U.K where it underwent final touches by their UK distributor, Rydam Universal. We opted for FAS8000+6 system, which features a bed weight capacity of 8000kg with an under-lift capacity of 6000kg, meaning it will be capable of recovering anything from a car to a HGV. The truck will add versatility to fleet and will cope with the ever changing demands of the daily operation.

 

Added safety

The truck has several features that improve its efficiency and safety when in use:

  • Innovative extendable beacon bar to warn motorists from the rear and improved lighting around the vehicle
  • Compliant for Low Emission Zones/Clean Air ones
  • Extra storage on the nearside of the vehicle, reducing the need to obtain equipment on the offside
  • Passenger capacity upgraded to 5 people with customised seating to replace the bunk bed
  • VDZ recovery system for HGV’s, which eliminates the need to work under the casualty vehicle when being loaded
  • 5 point camera system giving 360 degree viewing coverage around the vehicle

Watch this space for the livery ….

COVID-19 Response (24/03/2020)

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In response to the recent challenges presented by the COVID-19 virus, RS Recovery would like to offer reassurances that customer service levels are being kept to the highest standards 24 hours a day.  We have put provisions in place to continue with business as usual whilst protecting the Health and Safety of staff, network contractors and customers.

We’re hugely proud to work around the clock to support the Transport industry and we would like to extend our assistance, to all customers and key working companies during these unprecedented times.

Many thanks to our customers for their continued support.  As ever, please do not hesitate to call if you have any questions.

Many thanks,

RS Recovery Ltd

MAN TGE featured

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Our 2018 MAN TGE service van was chosen to be in the #VanUp media campaign by MAN Truck and Bus UK.  We were absolutely thrilled to be invited down to Southampton for the 2 day shoot, which featured action shots of our vehicle including other models in the TGE range.

The advert has been featured across MAN’s social media channels as well as at The 2019 CV Show held at the NEC in Birmingham – the largest Commercial Vehicle exhibition in the UK.

 

A big thank you to the Marketing Team at MAN Truck and Bus UK.

 

The advert can be viewed below:

 

Official Service Partners

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We’re pleased to announce that we’ve become official service partners for WABCO and Haldex.  Over the past 12 months we’ve acquired the equipment and training required to be formally accredited and undertake work on behalf of these 2 manufacturers.  It means that we’ve widened our service offering to assist with Warranty and Non-Warranty faults that occur on HGV’s and trailers.  As service agents we now have access to readily available parts without relying on long supplier lead times.

 

haldex wabco diagnostics trailer hgv

 

For assistance with ABS/EBS faults please call us on our 24 hour number: 0121 522 2076

Heavy recovery addition

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The newest addition to the RS Recovery Ltd family.  Previously owned by First Point Commercials in Manchester, we snapped at the opportunity to acquire it.

Its 8×4 chassis with Globetrotter cab, 13-litre engine, I-shift transmission and was custom-designed and manufactured at the the Netherlands-based Falkom factory.  Fitted with the FAW 25.000 kit, the top boom equipment has a 25-tonne lift capacity and an underlift capacity of 10 tonnes at its full reach of 4.5 metres.  The front-steer axles are rated at nine tonnes each and the rear axles are air-suspended, double-drive, hub-reduction rated at 26 tonnes.

The 2017 Euro 6 chassis will also enable us to meet the Low Emissions Zone criteria for travelling into London and the impending zone for Birmingham City in 2020.

 

heavy recovery breakdown hgv truck and trailer volvo falkom

It has been kept immaculate by the team at First Point Commercials but we’re looking forward to getting it in our colours in 2019.

 

 

 

New Service Van

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A new 2018 Mercedes Sprinter has been added to the mobile service van fleet.  Based out of Basingstoke, it will serve the South East and London regions for all truck and trailer breakdowns.  Fully equipped to deal with common faults to the more complicated ABS/EBS faults, it’s a great addition to the company.

Once again, the van has been be kitted out with racking, from the top team at Van Racking Solutions, with the external touches provided by Jimbars of Carlisle and Whelen light bars from Woodway Engineering.

mercedes sprinter breakdown recovery diagnostics jaltest haldex wabco knorr-bremse

 

HGV rollover

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RS Recovery were tasked by the Local Authorities to assist with an incident involving an overturned HGV.  A challenging incident as the vehicle combination was fully laden at 44 tonnes, with diesel having been spilled over the road surface.

rs recovery rollover

Once we had assessed the job and and explained to the emergency services what was needed to right the vehicle, a plan of action was put in place and our trucks were moved into position. High and low pressure air recovery cushions were also used to aid the lift and to stop the side of the container bulging out any more.

Three recovery vehicles were used to roll it back onto its wheels; an NRC 35T slider was used to take most of the weight and to help the trailer wheels grip. A Boniface Interstater was used to pull the tractor unit over and assist the front of the trailer and a Foden 6×6 ATLAS rotator was used get the air cushions under and to stop the trailer sliding on the tarmac due to the fuel and oil spillage. The air recovery cushions were used to start the initial lift.

Once the vehicle was righted the fire brigade left the scene as they felt the fuel was no longer causing any risk, the scene was left to the highways contractors to inspect and repair the road, the vehicle was recovered by the NRC Heavy under-lift recovery truck to RS Recovery for secure storage.

A video clip of the HGV being rolled back on to its wheels can be viewed below.